Your training probably isn’t working. 70% of employees say they don’t have the mastery needed to do their jobs1. What’s more, you probably know that your training isn’t working, because according to McKinsey only 25% managers think that training measurably improves performance2.
When you were learning to ride a bike, did you watch a quick video, answer some multiple choice questions, and call it good? Obviously not, but that’s how a lot of “video learning” is done.